Empathy map is a tool that is used to gain deeper insights of customers, users and employees.
An empathy map and persona are linked to one another, so if you have created multiple personas, then this feature allows you to create an empathy map for each persona.
Once you create multiple persona maps, you can bring them together and compare them with each other to find the difference.
The empathy module is flexible enough to accommodate modifications or additions but rigid enough to scale.
To give your map the feel you want, you can customize your empathy map cards by adding different colors according to the different personas.
Do you want your empathy map as a PNG image, then don’t you worry. You can export your map into a PNG image.
Edit your text to any size fold and look you want at any time. Give your maps the feel you like.
Transform your customer experience.